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FAQS

FAQS

Frequently Asked Questions — 123Vape.com

  1. What products does 123Vape.com sell?
    We specialize in authentic disposable vapes and related vaping products from trusted brands, available for adult customers across the United States.

  2. Are the disposable vapes sold on 123Vape.com authentic?
    Yes. All products are sourced through verified distribution channels to ensure authenticity and quality.

  3. How do I choose the right disposable vape?
    Consider flavor preference, puff count, nicotine strength, and whether you prefer a rechargeable or non-rechargeable device. Each product page includes details to help you decide.

  4. Are disposable vapes easy to use for beginners?
    Yes. Disposable vapes require no setup, refilling, or maintenance, making them ideal for beginners.

  5. How long does a disposable vape last?
    Lifespan depends on puff count and usage habits. Higher puff counts generally last longer.

  6. What does puff count mean?
    Puff count is an estimate of how many draws a device can provide before it runs out.

  7. Do you sell high-puff disposable vapes?
    Yes. We carry a wide range of disposable vapes with different puff counts to fit various preferences.

  8. Are rechargeable disposable vapes better?
    Many customers prefer rechargeable disposables because they help extend the device’s lifespan and maintain consistent performance.

  9. Do your disposable vapes contain nicotine?
    Yes. Nicotine strength is clearly listed on each product page.

  10. Do you offer different nicotine strengths?
    Availability varies by brand. Strength details are always listed on the product description.

  11. Do disposable vapes contain tobacco?
    No. They contain nicotine but no tobacco leaf or combustion.

  12. Are all products new and sealed?
    Yes. All items are shipped new, sealed, and unused.

  13. How do I know if my vape is empty?
    Reduced vapor, weaker flavor, or a burnt taste usually indicates the device is finished.

  14. Why does my disposable vape taste burnt?
    This typically means the e-liquid is depleted or the device has overheated.

  15. Do disposable vapes ever leak?
    Leaks are rare but possible. Contact us if your item arrives leaking or defective.

  16. How should I store disposable vapes?
    Store them in a cool, dry place away from direct sunlight and heat.

  17. Can extreme temperatures affect performance?
    Yes. Excessive heat or cold can impact battery life and vapor production.

  18. Can I refill a disposable vape?
    No. Disposable vapes are not designed to be refilled.

  19. Do disposable vapes need charging?
    Some models are rechargeable. This information is always listed on the product page.

  20. What is a mesh coil?
    Mesh coils provide smoother vapor and more consistent flavor.

  21. Which disposable vapes last the longest?
    Devices with higher puff counts and rechargeable batteries usually last longer.

  22. How fast does 123Vape.com ship orders?
    Orders are processed quickly and typically ship within 24–48 business hours.

  23. Do you ship disposable vapes nationwide?
    Yes. We ship to customers across the United States where permitted by law.

  24. Is shipping discreet?
    Yes. All orders are shipped in plain, unmarked packaging.

  25. How long does delivery take?
    Most orders arrive within 2–5 business days, depending on location.

  26. Will I receive tracking information?
    Yes. Tracking details are emailed once your order ships.

  27. What if my tracking hasn’t updated?
    Carrier scans can be delayed. Please allow up to 24 hours for updates.

  28. What if my package is delayed?
    Delays can occur with carriers. Our support team can assist if delays are significant.

  29. What if my order is lost?
    We will help track the package and work toward a resolution if needed.

  30. What if my item arrives damaged?
    Contact us promptly and we will assist with replacement options if eligible.

  31. Can I change my shipping address after ordering?
    Contact support immediately. Changes may not be possible once the order ships.

  32. Do you offer expedited shipping?
    Expedited options may be available at checkout depending on your location.

  33. Do you ship on weekends?
    Orders are generally processed Monday through Friday.

  34. Can I order disposable vapes as a gift?
    Yes, but the recipient must be 21 or older.

  35. Is there an age requirement to order?
    Yes. Customers must be 21 years of age or older.

  36. Do you verify age at checkout?
    Yes. Age verification is required to complete a purchase.

  37. Is it legal to buy disposable vapes online?
    Yes, for adults in states where online sales are permitted.

  38. Why can’t I ship to my state?
    Some states restrict certain vape products or flavors.

  39. Do you ship internationally?
    No. We currently ship within the United States only.

  40. Do you require an adult signature on delivery?
    Some locations may require adult signature depending on regulations.

  41. Is checkout secure on 123Vape.com?
    Yes. We use encrypted payment systems to protect customer information.

  42. What payment methods do you accept?
    Major credit and debit cards are accepted.

  43. Why was my card declined?
    Some banks restrict vape purchases. Try another card or contact your bank.

  44. Do you store payment information?
    No. Payment details are not stored on our servers.

  45. Do you offer discounts or promo codes?
    Yes. Promotions may be available during special sales periods.

  46. Do you offer bundle deals?
    Yes. Select products are available in bundles for additional savings.

  47. Do you charge sales tax?
    Sales tax is applied based on state regulations.

  48. Can I buy disposable vapes in bulk?
    Yes. Bulk purchasing options are available on select products.

  49. Why do prices vary between brands?
    Pricing depends on puff count, brand reputation, device design, and features.

  50. How do I know a vape is authentic?
    Many brands include batch numbers or authenticity codes on packaging.

  51. What should I do if my vape doesn’t work?
    Contact customer support for assistance with troubleshooting or replacement eligibility.

  52. Why is vapor output low?
    The device may be nearly empty or need charging if rechargeable.

  53. Can I use a vape while charging?
    This depends on the device. Follow manufacturer guidance listed on the product page.

  54. Do disposable vapes expire?
    Yes. They have a recommended shelf life when stored properly.

  55. Do flavors taste the same across brands?
    Flavor intensity and profile can vary by brand and device.

  56. Which flavors are most popular?
    Fruit, menthol, and dessert flavors are among the most popular choices.

  57. How do I find the strongest disposable vape?
    Check nicotine strength and puff count listed on each product page.

  58. Are disposable vapes noisy?
    No. Most operate quietly with minimal airflow sound.

  59. Do disposable vapes leave smoke or residue?
    No. Vapor dissipates quickly and leaves no ash or smoke residue.

  60. Can disposable vapes be recycled?
    Check with local waste facilities for battery recycling options.

  61. What is your return policy?
    Unopened items may be eligible for return according to our posted policy.

  62. Can I return a used disposable vape?
    No. Used items cannot be returned for safety reasons.

  63. How do I request a return?
    Contact customer support with your order number.

  64. How long do refunds take?
    Refunds typically process within 3–7 business days after approval.

  65. Do you offer exchanges?
    Exchanges may be available for unopened items.

  66. Do you offer store credit?
    Store credit may be issued depending on the situation.

  67. What if I received the wrong item?
    We will correct the order and send the correct product.

  68. How do I contact customer support?
    You can reach us through our contact form or support email.

  69. How quickly does customer support respond?
    Most inquiries receive a response within 24 business hours.

  70. Do I need an account to order?
    No. Guest checkout is available.

  71. What are the benefits of creating an account?
    Accounts allow faster checkout, order tracking, and easier reordering.

  72. Can I view my past orders?
    Yes. Order history is available for registered customers.

  73. Can I reorder previous purchases easily?
    Yes. Simply log in and reorder from your account dashboard.

  74. How do I update my account information?
    Log in and edit your profile details at any time.

  75. How do I unsubscribe from emails?
    Use the unsubscribe link at the bottom of any email.

  76. Do you notify customers of new arrivals?
    Yes. Email subscribers receive updates on new products and promotions.

  77. Do you offer loyalty rewards?
    Loyalty programs may be available during select promotions.

  78. Are there quantity limits on purchases?
    Some states require limits, which will appear at checkout if applicable.

  79. Why is a flavor unavailable?
    It may be out of stock or restricted by local regulations.

  80. Do you sell tobacco products?
    No. We sell vaping devices that contain nicotine, not tobacco.

  81. Can disposable vapes be used daily?
    Usage varies by individual preference and habits.

  82. Do disposable vapes produce a strong smell?
    Vapor has a light scent that fades quickly.

  83. Can I fly with disposable vapes?
    Most airlines allow them in carry-on bags. Check airline policies beforehand.

  84. Can I leave vapes in my car?
    Avoid leaving them in extreme temperatures.

  85. Do you provide flavor descriptions?
    Yes. Each product page includes flavor details.

  86. Which disposable vapes are best sellers?
    Best-selling items are often highlighted on the site.

  87. Do you update inventory often?
    Yes. We restock popular disposable vapes regularly.

  88. What makes 123Vape.com different?
    Our scale, fast shipping, authentic products, and dedicated customer service.

  89. Is my personal information secure?
    Yes. We use secure systems to protect customer data.

  90. Why should I buy disposable vapes from 123Vape.com?
    Because we offer authentic products, fast nationwide shipping, and professional support.

  91. Do disposable vapes turn off automatically?
    Yes. They stop working once the battery or liquid is depleted.

  92. Can disposable vapes clog?
    Clogging is rare but can happen. Gentle airflow usually resolves it.

  93. Do you offer customer assistance choosing products?
    Yes. Our team can help with recommendations.

  94. Are product descriptions accurate?
    We strive to keep all descriptions clear and up to date.

  95. Do you sell limited-edition flavors?
    Availability varies. Limited editions are listed when in stock.

  96. How often do you add new products?
    New items are added regularly based on market demand.

  97. Can I place large orders for events or groups?
    Bulk orders are available depending on inventory.

  98. What happens if checkout removes an item?
    This usually means the item isn’t allowed in your state.

  99. Can I contact support before ordering?
    Yes. We’re happy to answer questions before you purchase.

  100. Is 123Vape.com a reliable place to buy disposable vapes?
    Yes. We are a nationwide retailer focused on authenticity, speed, and customer satisfaction.