FAQS
Frequently Asked Questions — 123Vape.com
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What products does 123Vape.com sell?
We specialize in authentic disposable vapes and related vaping products from trusted brands, available for adult customers across the United States. -
Are the disposable vapes sold on 123Vape.com authentic?
Yes. All products are sourced through verified distribution channels to ensure authenticity and quality. -
How do I choose the right disposable vape?
Consider flavor preference, puff count, nicotine strength, and whether you prefer a rechargeable or non-rechargeable device. Each product page includes details to help you decide. -
Are disposable vapes easy to use for beginners?
Yes. Disposable vapes require no setup, refilling, or maintenance, making them ideal for beginners. -
How long does a disposable vape last?
Lifespan depends on puff count and usage habits. Higher puff counts generally last longer. -
What does puff count mean?
Puff count is an estimate of how many draws a device can provide before it runs out. -
Do you sell high-puff disposable vapes?
Yes. We carry a wide range of disposable vapes with different puff counts to fit various preferences. -
Are rechargeable disposable vapes better?
Many customers prefer rechargeable disposables because they help extend the device’s lifespan and maintain consistent performance. -
Do your disposable vapes contain nicotine?
Yes. Nicotine strength is clearly listed on each product page. -
Do you offer different nicotine strengths?
Availability varies by brand. Strength details are always listed on the product description. -
Do disposable vapes contain tobacco?
No. They contain nicotine but no tobacco leaf or combustion. -
Are all products new and sealed?
Yes. All items are shipped new, sealed, and unused. -
How do I know if my vape is empty?
Reduced vapor, weaker flavor, or a burnt taste usually indicates the device is finished. -
Why does my disposable vape taste burnt?
This typically means the e-liquid is depleted or the device has overheated. -
Do disposable vapes ever leak?
Leaks are rare but possible. Contact us if your item arrives leaking or defective. -
How should I store disposable vapes?
Store them in a cool, dry place away from direct sunlight and heat. -
Can extreme temperatures affect performance?
Yes. Excessive heat or cold can impact battery life and vapor production. -
Can I refill a disposable vape?
No. Disposable vapes are not designed to be refilled. -
Do disposable vapes need charging?
Some models are rechargeable. This information is always listed on the product page. -
What is a mesh coil?
Mesh coils provide smoother vapor and more consistent flavor. -
Which disposable vapes last the longest?
Devices with higher puff counts and rechargeable batteries usually last longer. -
How fast does 123Vape.com ship orders?
Orders are processed quickly and typically ship within 24–48 business hours. -
Do you ship disposable vapes nationwide?
Yes. We ship to customers across the United States where permitted by law. -
Is shipping discreet?
Yes. All orders are shipped in plain, unmarked packaging. -
How long does delivery take?
Most orders arrive within 2–5 business days, depending on location. -
Will I receive tracking information?
Yes. Tracking details are emailed once your order ships. -
What if my tracking hasn’t updated?
Carrier scans can be delayed. Please allow up to 24 hours for updates. -
What if my package is delayed?
Delays can occur with carriers. Our support team can assist if delays are significant. -
What if my order is lost?
We will help track the package and work toward a resolution if needed. -
What if my item arrives damaged?
Contact us promptly and we will assist with replacement options if eligible. -
Can I change my shipping address after ordering?
Contact support immediately. Changes may not be possible once the order ships. -
Do you offer expedited shipping?
Expedited options may be available at checkout depending on your location. -
Do you ship on weekends?
Orders are generally processed Monday through Friday. -
Can I order disposable vapes as a gift?
Yes, but the recipient must be 21 or older. -
Is there an age requirement to order?
Yes. Customers must be 21 years of age or older. -
Do you verify age at checkout?
Yes. Age verification is required to complete a purchase. -
Is it legal to buy disposable vapes online?
Yes, for adults in states where online sales are permitted. -
Why can’t I ship to my state?
Some states restrict certain vape products or flavors. -
Do you ship internationally?
No. We currently ship within the United States only. -
Do you require an adult signature on delivery?
Some locations may require adult signature depending on regulations. -
Is checkout secure on 123Vape.com?
Yes. We use encrypted payment systems to protect customer information. -
What payment methods do you accept?
Major credit and debit cards are accepted. -
Why was my card declined?
Some banks restrict vape purchases. Try another card or contact your bank. -
Do you store payment information?
No. Payment details are not stored on our servers. -
Do you offer discounts or promo codes?
Yes. Promotions may be available during special sales periods. -
Do you offer bundle deals?
Yes. Select products are available in bundles for additional savings. -
Do you charge sales tax?
Sales tax is applied based on state regulations. -
Can I buy disposable vapes in bulk?
Yes. Bulk purchasing options are available on select products. -
Why do prices vary between brands?
Pricing depends on puff count, brand reputation, device design, and features. -
How do I know a vape is authentic?
Many brands include batch numbers or authenticity codes on packaging. -
What should I do if my vape doesn’t work?
Contact customer support for assistance with troubleshooting or replacement eligibility. -
Why is vapor output low?
The device may be nearly empty or need charging if rechargeable. -
Can I use a vape while charging?
This depends on the device. Follow manufacturer guidance listed on the product page. -
Do disposable vapes expire?
Yes. They have a recommended shelf life when stored properly. -
Do flavors taste the same across brands?
Flavor intensity and profile can vary by brand and device. -
Which flavors are most popular?
Fruit, menthol, and dessert flavors are among the most popular choices. -
How do I find the strongest disposable vape?
Check nicotine strength and puff count listed on each product page. -
Are disposable vapes noisy?
No. Most operate quietly with minimal airflow sound. -
Do disposable vapes leave smoke or residue?
No. Vapor dissipates quickly and leaves no ash or smoke residue. -
Can disposable vapes be recycled?
Check with local waste facilities for battery recycling options. -
What is your return policy?
Unopened items may be eligible for return according to our posted policy. -
Can I return a used disposable vape?
No. Used items cannot be returned for safety reasons. -
How do I request a return?
Contact customer support with your order number. -
How long do refunds take?
Refunds typically process within 3–7 business days after approval. -
Do you offer exchanges?
Exchanges may be available for unopened items. -
Do you offer store credit?
Store credit may be issued depending on the situation. -
What if I received the wrong item?
We will correct the order and send the correct product. -
How do I contact customer support?
You can reach us through our contact form or support email. -
How quickly does customer support respond?
Most inquiries receive a response within 24 business hours. -
Do I need an account to order?
No. Guest checkout is available. -
What are the benefits of creating an account?
Accounts allow faster checkout, order tracking, and easier reordering. -
Can I view my past orders?
Yes. Order history is available for registered customers. -
Can I reorder previous purchases easily?
Yes. Simply log in and reorder from your account dashboard. -
How do I update my account information?
Log in and edit your profile details at any time. -
How do I unsubscribe from emails?
Use the unsubscribe link at the bottom of any email. -
Do you notify customers of new arrivals?
Yes. Email subscribers receive updates on new products and promotions. -
Do you offer loyalty rewards?
Loyalty programs may be available during select promotions. -
Are there quantity limits on purchases?
Some states require limits, which will appear at checkout if applicable. -
Why is a flavor unavailable?
It may be out of stock or restricted by local regulations. -
Do you sell tobacco products?
No. We sell vaping devices that contain nicotine, not tobacco. -
Can disposable vapes be used daily?
Usage varies by individual preference and habits. -
Do disposable vapes produce a strong smell?
Vapor has a light scent that fades quickly. -
Can I fly with disposable vapes?
Most airlines allow them in carry-on bags. Check airline policies beforehand. -
Can I leave vapes in my car?
Avoid leaving them in extreme temperatures. -
Do you provide flavor descriptions?
Yes. Each product page includes flavor details. -
Which disposable vapes are best sellers?
Best-selling items are often highlighted on the site. -
Do you update inventory often?
Yes. We restock popular disposable vapes regularly. -
What makes 123Vape.com different?
Our scale, fast shipping, authentic products, and dedicated customer service. -
Is my personal information secure?
Yes. We use secure systems to protect customer data. -
Why should I buy disposable vapes from 123Vape.com?
Because we offer authentic products, fast nationwide shipping, and professional support. -
Do disposable vapes turn off automatically?
Yes. They stop working once the battery or liquid is depleted. -
Can disposable vapes clog?
Clogging is rare but can happen. Gentle airflow usually resolves it. -
Do you offer customer assistance choosing products?
Yes. Our team can help with recommendations. -
Are product descriptions accurate?
We strive to keep all descriptions clear and up to date. -
Do you sell limited-edition flavors?
Availability varies. Limited editions are listed when in stock. -
How often do you add new products?
New items are added regularly based on market demand. -
Can I place large orders for events or groups?
Bulk orders are available depending on inventory. -
What happens if checkout removes an item?
This usually means the item isn’t allowed in your state. -
Can I contact support before ordering?
Yes. We’re happy to answer questions before you purchase. -
Is 123Vape.com a reliable place to buy disposable vapes?
Yes. We are a nationwide retailer focused on authenticity, speed, and customer satisfaction.